BUS520 Organization Behavior -Reflection

1. Think of a time when, as a direct result of something a leader said or did, you felt personally powerful and capable.

I am the backup opening school person. When the primary opening staff is absent, I will take over the job duty. One day, this stuff was absent and my directress didn’t remind to me she won’t be there. Fortune, I saw bulletin board and reminded myself. Therefore, I went to earlier next day to open the school. Half hour later, my directress called and she heard my voice. She used her over joy voice to answer me. How appreciated she was and how worried she was. And she also said “I knew I always can count on you and you made my day.” After I heard what she said, suddenly I felt I got recognized my hard working by my directress. The happiness was inside of me for the rest of the week at least.

2. Now think of a time when you felt powerless, weak, and insignificant as a result of something a leader said or did.

It happened today when we had a staff absent. All teachers works as a team and tried to relief office work, teachers took turn and took their breaks. When I saw our new office manager sat down and was looking for a work to do and the directress was there as well. So I suggested our directress to ask a favor from the new office manger to come in and help other classroom until teacher’s break is over if it is possible. Well, the directress went out and discusses the young and new manager, then replied to me “Just ask S teacher do not take her break until later.” So all other teachers stop to break each other and continue to work. Somehow, this directress went to tell S teacher not to take early break and said that “because “I” do not want her to take break”. Since I am a good friend of S teacher, therefore, S teacher was very mad at me and she thought I talked bad thing behind her to the directress instead of told to her directly. I didn’t know anything until Y teacher share with me. After lot of explanations among S teacher, the directress and I, we figured out the message from the directress to S teacher was miscommunicated. She apologized to both of us and sent a sorry card to us to end this story.

For the moment of me was surprised and disappointed what happened. I should learn that a simple miscommunication without careful consideration can cause a big issue. It gave the warning sign to all of us to think ahead, plan ahead before you do or say anything. Sometime, one word can change one world.